challenge
While Olivia’s work was refined and high-quality, her online presence did not fully reflect the level of expertise, trust, and luxury behind the brand. The previous website lacked a clear narrative, emotional connection, and strategic flow to guide visitors from interest to booking.
Potential clients needed reassurance — not just beautiful visuals, but clarity around the experience, the results, and why Olivia was the right choice for such a personal, high-investment service. The challenge was to elevate the brand online while maintaining softness, elegance, and approachability.
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